Search for Answers

I am at a starting point in my career that after 11 years I’m starting over.  Using what I’ve learned through experience, consultants, seminars, reading, and any other form of absorbtion, its time to things differently.  I’ve learned after 2009 we’ve been not only running at a break even level, employee heavy, non performing managers, wrong people on the bus, lots of motivation with no direction.  Luckily our service has been good, no complaints on quality, but that won’t keep you profitable and in business.

We’ve tried different people in different positions, different positions with different organization charts and change after change, and we’ve gotten the same results.  So this is my conclusion, we need a second in command, someone who can work on building systems, setting measurements, coaching, team building, holding accountable, and running the business on measurements and performance.

So we’ve started our search for the second in command which we are calling a Vice President of Operations and Sales.  This person will act as a Sales Manager and Operations Manager, connecting the gap between sales and production.  The accounting will also be in the circle to set up measurements, give the necessary information for the measurements set into place.

Where do we start?  Becky McKinstry from Open Lines has posted an employment ad with the Department of Labor, she’s reviewed resumes, checked references, interviewed and taken the final applicants for an interview with me.  I’ve now brought all my interviews to two finalists to be interviewed by several people, one person from my company, a referral source of ours which is also a subcontractor, a friend that knows me, and an outside consultant that can identify an applicant for the specific position.  I’ve learned this hiring process of inviting people around you from our Mayor Tammy, and once I get their opinion I will have a final interview with my choice.

The next step is where do we start, setting a training program, set expectations, and most of all determining a clear communication process for them and I to work as one.  This will be the year of profit, 2010 we are building a foundation for future businesses that we are to start in future.  We will still have mistakes, downfalls but we will be on a path of success to fulfill my visions of UltraClean.

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